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Complaint Handling

General Complaints
For complaints related to the Associate Membership Agreement, Marketing & Advertising Materials, Internal Disputes or other general concerns, please contact the following:

United States
World Financial Group, Inc.
11315 Johns Creek Parkway
Johns Creek, GA 30097
Contact: Send Mail

Canada
World Financial Group Canada Inc.
Suite 800- 5000 Yonge Street
Toronto, Ontario M2N 7E9
Phone: 416-225–2121, option 2; Fax: 416-225-2114

Contact: Send Mail


Mutual Fund Complaints*
For complaints regarding a mutual fund account, your mutual fund representative, or WFG Securities Inc., click here for more information regarding how to file a complaint with WFG Securities Inc.

*Only for use with Canadian mutual fund clients of WFG Securities Inc.